Dear Melissa,
Because you had a big response and several agencies said yes, they will say yes again. Maybe not to a person, but a broad level interest from the agenting community will still be there.
What I would encourage you to do is get a new manager and if that seems hard to do, then directly email and mail the agencies you remember, plus six or seven more.
I would not expect that the agents will remember her name, but some may remember her photo from the first round, but they might remember her completely once she's back in the door. Get on the phone and charm them..."Hi, your agency was originally interested in my daughter last year and briefly cover the illness (I had a family emergency) and that all is well now." Stress the all is well part of the converstaion.
Who know what transpired between the agency that wanted you and the manager--they may have hurt feelings or resentments that they wanted your daughter and your daughter through her manager stood them up...but that's the worst that could happen.
And the chances are that is a 5% chance that that's what happened. More likely is that they know life happened, and they'll just meet her again.
You should:
Gather the email and address of the parties you met. Send it to a specific person at the agency.
Email them, ONE AT A TIME, and BY NAME. If the agent is one of many, they'll let the other answer and no one will respond. If the agent has been bcc'd...the spam filter may edit out the email. Have your one sentence explanation with pic/resume. Emphasize how much better now she is than last year because of some work or development.
Make sure the photo is visible in the email AND attached as a jpeg. You wouldn't believe how many blank boxes with an X in them we receive because of different computers compatibility. No "easy share photo galleries." If they are just able to spend a second reading your email you want to make sure they see the photo and aren't redirected to a site to view it.
At the same time, mail the photo/resume in a primary colored envelope to a specific agent at the agency.
Follow with a call in three days--"Hi, we met last year, I just emailed you and there's a bright purple envelope with the pic/resume, please call me."
Don't worry, it will all work out!
Sincerely,
Carol Lynn Sher